Privacy policy

Target Education & Migration Services ("Target Education", "TEAMS", "we", "our", or "us") operates this website and provides education and migration consulting services from Melbourne, Australia. This policy applies to information you share with us through the website, by email, by phone, or in person during a consultation. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

What we collect

The information we collect depends on how you interact with us. If you only browse the website, we generally collect very little. If you contact us, book a consultation, or work with us on an application, we collect more so we can actually help you.

• Contact details such as your name, email address, phone number, and country of residence, when you submit a form or send us a message.
• Background information like your academic history, English test results, work experience, intended course, and study or migration goals — provided voluntarily so we can advise you properly.
• Identity and supporting documents such as passports, transcripts, and financial evidence, where these are required to lodge an application on your behalf.
• Website usage data like your IP address, browser type, pages visited, and approximate location, collected automatically through cookies and standard analytics tools.

How we use it

We use the information you give us to respond to enquiries, deliver the services you've asked for, and meet our legal and regulatory obligations as an education and migration consultancy. Specifically, we use information to:

• Reply to enquiries and arrange consultations.
• Assess your eligibility and prepare applications to institutions and government departments.
• Communicate updates about your application and answer questions while you study.
• Improve our website, services, and the quality of advice we give.
• Meet record-keeping, anti-money laundering, and other legal obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Who we share it with

We share your information only when it's necessary to deliver the services you've asked for, or when we're required to by law. The most common recipients are:

• Australian universities, colleges, and education providers we apply to on your behalf.
• The Department of Home Affairs and other government agencies for visa-related matters.
• Approved third-party service providers we rely on (for example, secure email, document storage, and practice-management tools), each bound by their own confidentiality and security obligations.
• Professional advisors such as registered migration agents or lawyers, where your matter requires it and you've agreed to the referral.

How we store and protect it

We store your information on secure systems hosted in Australia and other countries with comparable privacy protections. Access is limited to staff who need it to do their job, and sensitive documents are kept under additional access controls. We retain your information only for as long as it's needed for the purpose it was collected, plus any period required by law.

No system is perfect. While we use reasonable safeguards, you should also take care with the information you share online and tell us straight away if you suspect any unauthorised access to your account or communications with us.

Cookies and analytics

Like most websites, ours uses cookies and similar technologies to keep things running smoothly and to understand which pages people find useful. You can disable cookies in your browser settings, but parts of the site may not work as expected if you do.

Your rights

You have the right to ask us what personal information we hold about you, request a copy, ask us to correct it, or ask us to delete it (subject to any legal obligations that require us to keep certain records). To make a request, email us at info@targeteducation.com.au and we'll get back to you within a reasonable time.

Children's information

Our services are intended for prospective and current students aged 18 and over. If you're under 18, please involve a parent or guardian when contacting us, and we'll handle any information accordingly.

Changes to this policy

We may update this policy from time to time to reflect changes in our services or in the law. When we do, we'll update the "Last updated" date at the top. Significant changes will be highlighted on the site so you have a chance to review them.

Contact us

If you have any questions about this policy or how we handle your personal information, we'd genuinely like to hear from you. You can reach us at info@targeteducation.com.au or call 0432 452 750. If you're not satisfied with our response, you can also lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.